Systems Processes Management
Processes Management
Clients need a coherent development of the activities involved in the ? delivery process? , PROCESS MANAGEMENT makes the company's internal needs compatible with customer satisfaction and has a considerable repercussion on the manner of adding value to clients at the least possible cost (competing), by making business activities profitable and innovative
Customer Satisfaction
- Analysis of the customer's standpoint
- Analysis of the supplier's standpoint
- Development of the loyalty process
Diagnosis of the Quality Assurance Situation in the Company
- Management leadership
- Company philosophy
- Organisational structure
- Information and internal communications
- Training
Change Management
- Identification of resistance to change
- Components of the change: strategy and processes
- Follow-up and evaluation of the change management
Processes Management
- Process management objectives
- Business processes Inventory
- Key processes Identification
- Features of well-driven and managed processes
Methods for Improve Processes
- Identification of improvement oportunities
- Operation for improvement processes
- Operation for re-engineering of processes
- Implantation of new processes
Control System
- Quality of processes measurement
- Customer satisfaction measurement
Qualit guarantee
TEASA Técnicos Economistas Asesores provides high-level professionals, totally practical and objectives, complementing the responsible managers, and custom tailored solutions applied, based on the knowledge of the needs of corporate clients.
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