Quality Assurance Management Planning

Development and Implantation of the Quality Assurance Management System

Advice on a system for optimising quality management of the company's processes, in accordance with the following phases:

- Creation of a Quality Guide. Processes maps.

- Determination of the procedures. Operating methods at department level.

- Operating instructions.

- Determination of documents and records: Information necessary for processing and recording results.

Design of the Company organization chart especifying the responsibilities of the staff and authority levels.

Establishment of a Training system.

Quality Assurance Management

- Cyclic system for self-analysis of ratios in order to improve the management of resources, correct defects and failures and achieve continuous improvement in the quality management system.

Redesign of Processes

- Specifying and optimising the system for controlling business processes: sales, design and production processes, based on the control procedures, objectives and technical instructions in place for achieving results.

- Comparative analysis of the previous requirements: client, legal and own, and final results.

Quality Assurance Training

- Identification of training needs through the evolution of job requirement profiles and the study of their comparative demands, and capacity and techniques.

On-going Improvements Management

- On-going Improvement System through a cyclic, continuous operating process based on:

- Planning

- Putting into practice with results analysis

- Active control

- Analysis of failures and shortcomings

Quality Assurance Audit

- Standardisation of a methodology for internal and external objective control over compliance with the processes related to the quality system implemented.

- Creation of a team of auditors who have received special training.

Total Quality. Seis Sigma

- Definition and Implementation of the Seis Sigma System as step to an excellence in quality management

European Quality Model. EFQM

- The operative implantation of the European model supposes the acceptance of total quality as a strategy of global competitiveness and differentiation.

- Means the complete beginning of activities for the continuous improvement of quality